- CMS List
- Vendor Feature Set
- Timekeeping
- Calendar
- Contact Management
- Intake, Eligibility, Referral, and Opening and Closing of Cases
- Conflict of Interest Checking
- Document Management
- Document Assembly
- Publication
- Pro Bono/Volunteer Management
- Reporting
- Grants and Contract Management/Cost Allocation
- Database
- Connectivity
- Security and Data Integrity
- Human Interface and Usability
- Training
- Product Purchase/Licensing
- Application Hosting, Backup, and Recovery
- Visit the NTAP Help Desk for Assistance with the CMS Site
Vendor Feature Set
Key: Supported -
Unsupported -
Partial Support -
No Information Given - 
| Timekeeping | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| Has an auto timer that user can start and stop in conjunction with an activity | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Users can enter time in via batch entry method | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Time can be entered for non case related activities | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can view time that has been previously recorded for a given time period (day, week, month) | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Notes entered into time sheets can be integrated into case notes | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Time can be associated with a grant or office function | ![]() | ![]() Notes | ![]() | ![]() Notes | ![]() | ![]() |
| Calendar | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| Ability to view daily, weekly, monthly, and yearly calendars for individuals | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Ability to view multiple calendar groupings as user chooses (individual, managers only, office only, etc.) | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Integrates from Outlook to the CMS to create events, contacts, etc within the CMS | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Integrates from the CMS to Outlook to create appointments, tasks, and contacts | ![]() | ![]() Notes | ![]() | ![]() Notes | ![]() | ![]() |
| Integrates from the CMS to create appointments, tasks and contacts with Gmail/Google Apps | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
| Offers a tickler system | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Integrates tickler system with calenders | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Contact Management | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| System creates contact files for persons other than clients and adverse parties | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Integrates with other contact management software, such as Microsoft Outlook | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Intake, Eligibility, Referral, and Opening and Closing of Cases | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| Asks for and calculates assets and indicates whether client is within maximum asset level | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Asks for and calculates appropriate deductions or exclusions if over-income | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can assign cases to advocates | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Automatically calculates poverty percentage | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Electronically refer cases to other providers without reentry of data | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Supports creation and revision of intake questionnaires to help guide less experienced intake staff and to gather particular types of information | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Input address, date of birth, and telephone number for non-clients in fields that will be searched by the conflict checker | ![]() | ![]() Notes | ![]() | ![]() Notes | ![]() | ![]() |
| Allows user to automate a search for an appropriate referral based on variables such as problem code, county, and type of service | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Search by “sounds like" or wild card | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can enter case outcomes | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| System permits variable definitions for financial eligibility for various grants | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Conflict of Interest Checking | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| Automatically checks the database for conflicts of interest for clients, former clients, and adverse parties | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Transfers conflict data to volunteer attorneys or other legal aid offices for conflict checking | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Allows users to search by multiple identifiers (name, date of birth, address, telephone number) | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Checks all other contacts in database for conflicts, including household members, witnesses, and aliases | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Document Management | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| System automatically tracks date and author of all case notes and documents in a case file | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can create word processing documents without leaving the CMS | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can enter case notes | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can conduct a full text search of all documents associated with a case file | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can conduct a full text search of the case notes within a specific case | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can store or Link documents and e-mails created in the CMS to the case file from which they were created | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Document Assembly | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| Provides pre-formatted document templates and user can create new templates | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can easily edit all portions of pre-formatted documents (i.e., they are pulled up within a word processing program for the user) | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
| Integrates with Desk Top versions of document assembly programs such as Hotdocs | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Document templates can include the official letterhead for any program or office | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Integrates with NPADO | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
| Publication | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| User can create a mail merge using the information from an individual’s contact file | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can print mailing labels using information from multiple contact files | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can select publications to be sent to an individual from within the individual’s contact file | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Pro Bono/Volunteer Management | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| System tracks time and billings for contract attorneys | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can electronically transfer case intake and supporting information to the pro bono attorney | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| System can integrate with other volunteer management software | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can search attorneys by name, city, county, and specialty | ![]() | ![]() Notes | ![]() | ![]() Notes | ![]() | ![]() |
| User can search all levels of attorney participation (e.g., last time a case was taken, participation in legal clinic, assignment as mentor, CLE presenter, service on advisory board) | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| System tracks caseloads for pro bono attorneys | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Reporting | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| User can create customized reports | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can generate preloaded reports from templates provided by primary funding sources | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
| Administrator can control reporting access by user and program security profile | ![]() | ![]() Notes | ![]() | ![]() Notes | ![]() | ![]() |
| User can download data into customized reports in Microsoft Excel and/or Microsoft Access or other spreadsheets or databases | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Grants and Contract Management/Cost Allocation | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| System can integrate with accounting packages | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| System can be set to automatically calculate and retain information about client eligibility for designated grant and contract sources on the basis of intake information entered into the system | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
| System can automatically identify the funding sources that a case is eligible for and system has ability to track and report on this information | ![]() | ![]() | ![]() | ![]() Notes | ![]() | ![]() |
| User can assign a funding source to each case | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can assign more than one funding source to an individual case (i.e., to divide each case into percentages to be applied to its hours and expenses) | ![]() | ![]() | ![]() | ![]() Notes | ![]() | ![]() |
| Database | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| Can access the database directly for add/update/delete purposes | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Can access the database directly for query purposes | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
| The system uses a multi-user, relational database with record-locking capability | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Connectivity | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| System executes under TCP/IP protocol | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| System executes through a virtual private network (VPN) | ![]() | ![]() Notes | ![]() | ![]() Notes | ![]() | ![]() |
| Security and Data Integrity | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| System administrator can add or remove users or change security level | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Automatic logoff (timeout) when system is left unused for a user-defined period of time | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
| Can hide fields, tabs, or pages based on the user’s security profile | ![]() | ![]() | ![]() | ![]() Notes | ![]() | ![]() |
| User with an appropriate security profile can manage the data tables in order to add/update/remove data (e.g., add items to a drop-down list) | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Multiple individuals can input and save data in the same record at the same time | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
| Can restrict access (view and update) to data fields and windows to users with proper security in a multi-program environment | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Human Interface and Usability | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| System is fully browser-based from an end user’s perspective | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Ability to access the system through any Internet connection without installing client software or plug-ins | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Administrator can specify fields as mandatory and has the ability to change this designation | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| User can open multiple screens/windows/sessions concurrently | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Utilize formatting and word processing-like capabilities when entering text of any kind (type-ahead capability, spell-checker, bold, underline, italics, etc.) | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Ability for all users, regardless of disability, to access the application. The application complies with the Web Content Accessibility Guidelines (WCAG) defined by the W3C (World Wide Web Consortium) | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Training | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| Ongoing training services are offered for new users and follow-up training for existing users | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Collateral training materials are provided i.e. (participants’ guides, workbooks and training aides)for use in both the initial training and for ongoing reference | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Training options include the use of technology enhanced training such as computer-based or video-based training | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Initial training is provided during the initial installation and implementation | ![]() | ![]() Notes | ![]() | ![]() Notes | ![]() | ![]() |
| Information offered via website, community forums, or users groups | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Product Purchase/Licensing | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| Customization services are available | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
| CMS is offered for purchase or licensing | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Vendor has a policy on software upgrades | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Application Hosting, Backup, and Recovery | Kemps | Legal Files | Legal Server | Pika CMS | Practice Mgr | Time |
|---|---|---|---|---|---|---|
| Backup and recovery services are offered as part of the hosting solution | ![]() | ![]() Notes | ![]() | ![]() Notes | ![]() | ![]() |
| Data conversion services are offered | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Application hosting services are offered | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
| The CMS accommodates a maximum number of users at any giving time | ![]() | ![]() Notes | ![]() | ![]() | ![]() | ![]() |
| Security services are offered as part of the hosting solution | ![]() | ![]() Notes | ![]() | ![]() Notes | ![]() | ![]() |