Vendor Feature Set

Key: Supported - Yes Unsupported - No Partial Support - Partial No Information Given - Other

TimekeepingKempsLegal FilesLegal ServerPika CMSPractice MgrTime
Has an auto timer that user can start and stop in conjunction with an activityYesYes
Notes
YesYesOtherOther
Users can enter time in via batch entry methodYesYes
Notes
YesNoOtherOther
Time can be entered for non case related activitiesYesYes
Notes
YesYesOtherOther
User can view time that has been previously recorded for a given time period (day, week, month)YesYes
Notes
YesYesOtherOther
Notes entered into time sheets can be integrated into case notesYesYes
Notes
YesYesOtherOther
Time can be associated with a grant or office functionYesYes
Notes
YesYes
Notes
OtherOther

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CalendarKempsLegal FilesLegal ServerPika CMSPractice MgrTime
Ability to view daily, weekly, monthly, and yearly calendars for individualsYesYes
Notes
YesYesOtherOther
Ability to view multiple calendar groupings as user chooses (individual, managers only, office only, etc.)YesYes
Notes
YesYesOtherOther
Integrates from Outlook to the CMS to create events, contacts, etc within the CMSYesYes
Notes
PartialNoOtherOther
Integrates from the CMS to Outlook to create appointments, tasks, and contactsYesYes
Notes
PartialPartial
Notes
OtherOther
Integrates from the CMS to create appointments, tasks and contacts with Gmail/Google AppsNoYesPartialNoOtherOther
Offers a tickler systemYesYes
Notes
YesYesOtherOther
Integrates tickler system with calendersYesYes
Notes
YesYesOtherOther

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Contact ManagementKempsLegal FilesLegal ServerPika CMSPractice MgrTime
System creates contact files for persons other than clients and adverse partiesYesYes
Notes
YesYesOtherOther
Integrates with other contact management software, such as Microsoft OutlookYesYes
Notes
PartialNoOtherOther

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Intake, Eligibility, Referral, and Opening and Closing of CasesKempsLegal FilesLegal ServerPika CMSPractice MgrTime
Asks for and calculates assets and indicates whether client is within maximum asset levelYesYes
Notes
YesYesOtherOther
Asks for and calculates appropriate deductions or exclusions if over-incomeYesYes
Notes
YesYesOtherOther
User can assign cases to advocatesYesYes
Notes
YesYesOtherOther
Automatically calculates poverty percentageYesYes
Notes
YesYesOtherOther
Electronically refer cases to other providers without reentry of dataYesYes
Notes
YesYesOtherOther
Supports creation and revision of intake questionnaires to help guide less experienced intake staff and to gather particular types of informationYesYes
Notes
YesYesOtherOther
Input address, date of birth, and telephone number for non-clients in fields that will be searched by the conflict checkerYesYes
Notes
YesPartial
Notes
OtherOther
Allows user to automate a search for an appropriate referral based on variables such as problem code, county, and type of serviceYesYes
Notes
YesYesOtherOther
Search by “sounds like" or wild cardYesYes
Notes
YesYesOtherOther
User can enter case outcomesYesYes
Notes
YesYesOtherOther
System permits variable definitions for financial eligibility for various grantsYesYes
Notes
YesYesOtherOther

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Conflict of Interest CheckingKempsLegal FilesLegal ServerPika CMSPractice MgrTime
Automatically checks the database for conflicts of interest for clients, former clients, and adverse partiesYesYes
Notes
YesYesOtherOther
Transfers conflict data to volunteer attorneys or other legal aid offices for conflict checkingYesYes
Notes
YesYesOtherOther
Allows users to search by multiple identifiers (name, date of birth, address, telephone number)YesYes
Notes
YesYesOtherOther
Checks all other contacts in database for conflicts, including household members, witnesses, and aliasesYesYes
Notes
YesYesOtherOther

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Document ManagementKempsLegal FilesLegal ServerPika CMSPractice MgrTime
System automatically tracks date and author of all case notes and documents in a case fileYesYes
Notes
YesYesOtherOther
User can create word processing documents without leaving the CMSYesYes
Notes
YesYesOtherOther
User can enter case notesYesYes
Notes
YesYesOtherOther
User can conduct a full text search of all documents associated with a case fileYesYes
Notes
YesYesOtherOther
User can conduct a full text search of the case notes within a specific caseYesYes
Notes
YesYesOtherOther
User can store or Link documents and e-mails created in the CMS to the case file from which they were createdYesYes
Notes
YesYesOtherOther

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Document AssemblyKempsLegal FilesLegal ServerPika CMSPractice MgrTime
Provides pre-formatted document templates and user can create new templatesYesYes
Notes
YesYesOtherOther
User can easily edit all portions of pre-formatted documents (i.e., they are pulled up within a word processing program for the user)YesYesYesYesOtherOther
Integrates with Desk Top versions of document assembly programs such as HotdocsYesYes
Notes
YesYesOtherOther
Document templates can include the official letterhead for any program or officeYesYes
Notes
YesNoOtherOther
Integrates with NPADONoOtherYesNoOtherOther

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PublicationKempsLegal FilesLegal ServerPika CMSPractice MgrTime
User can create a mail merge using the information from an individual’s contact fileYesYes
Notes
YesYesOtherOther
User can print mailing labels using information from multiple contact filesYesYes
Notes
YesNoOtherOther
User can select publications to be sent to an individual from within the individual’s contact fileYesYes
Notes
YesNoOtherOther

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Pro Bono/Volunteer ManagementKempsLegal FilesLegal ServerPika CMSPractice MgrTime
System tracks time and billings for contract attorneysYesYes
Notes
YesYesOtherOther
User can electronically transfer case intake and supporting information to the pro bono attorneyYesYes
Notes
YesNoOtherOther
System can integrate with other volunteer management softwareYesPartial
Notes
YesNoOtherOther
User can search attorneys by name, city, county, and specialtyYesYes
Notes
YesPartial
Notes
OtherOther
User can search all levels of attorney participation (e.g., last time a case was taken, participation in legal clinic, assignment as mentor, CLE presenter, service on advisory board)YesYes
Notes
YesNoOtherOther
System tracks caseloads for pro bono attorneysYesYes
Notes
YesYesOtherOther

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ReportingKempsLegal FilesLegal ServerPika CMSPractice MgrTime
User can create customized reportsYesYes
Notes
YesYesOtherOther
User can generate preloaded reports from templates provided by primary funding sourcesYesOtherYesYesOtherOther
Administrator can control reporting access by user and program security profileYesYes
Notes
YesNo
Notes
OtherOther
User can download data into customized reports in Microsoft Excel and/or Microsoft Access or other spreadsheets or databasesYesYes
Notes
YesYesOtherOther

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Grants and Contract Management/Cost AllocationKempsLegal FilesLegal ServerPika CMSPractice MgrTime
System can integrate with accounting packagesYesYes
Notes
YesNoOtherOther
System can be set to automatically calculate and retain information about client eligibility for designated grant and contract sources on the basis of intake information entered into the systemYesYesYesYesOtherOther
System can automatically identify the funding sources that a case is eligible for and system has ability to track and report on this informationYesYesYesYes
Notes
OtherOther
User can assign a funding source to each caseYesYes
Notes
YesYesOtherOther
User can assign more than one funding source to an individual case (i.e., to divide each case into percentages to be applied to its hours and expenses)YesYesPartialNo
Notes
OtherOther

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DatabaseKempsLegal FilesLegal ServerPika CMSPractice MgrTime
Can access the database directly for add/update/delete purposesYesNo
Notes
NoYesOtherOther
Can access the database directly for query purposesYesYesYesYesOtherOther
The system uses a multi-user, relational database with record-locking capabilityYesYes
Notes
YesYesOtherOther

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ConnectivityKempsLegal FilesLegal ServerPika CMSPractice MgrTime
System executes under TCP/IP protocolYesYes
Notes
YesYesOtherOther
System executes through a virtual private network (VPN)YesYes
Notes
NoYes
Notes
OtherOther

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Security and Data IntegrityKempsLegal FilesLegal ServerPika CMSPractice MgrTime
System administrator can add or remove users or change security levelYesYes
Notes
YesYesOtherOther
Automatic logoff (timeout) when system is left unused for a user-defined period of timeYesYesYesNoOtherOther
Can hide fields, tabs, or pages based on the user’s security profileYesOtherYesPartial
Notes
OtherOther
User with an appropriate security profile can manage the data tables in order to add/update/remove data (e.g., add items to a drop-down list)YesNo
Notes
YesYesOtherOther
Multiple individuals can input and save data in the same record at the same timeNoNoYesYesOtherOther
Can restrict access (view and update) to data fields and windows to users with proper security in a multi-program environmentYesYes
Notes
YesYesOtherOther

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Human Interface and UsabilityKempsLegal FilesLegal ServerPika CMSPractice MgrTime
System is fully browser-based from an end user’s perspectiveNoYes
Notes
YesYesOtherOther
Ability to access the system through any Internet connection without installing client software or plug-insNoPartial
Notes
YesYesOtherOther
Administrator can specify fields as mandatory and has the ability to change this designationYesYes
Notes
YesYesOtherOther
User can open multiple screens/windows/sessions concurrentlyYesYes
Notes
YesYesOtherOther
Utilize formatting and word processing-like capabilities when entering text of any kind (type-ahead capability, spell-checker, bold, underline, italics, etc.)PartialYes
Notes
YesYesOtherOther
Ability for all users, regardless of disability, to access the application. The application complies with the Web Content Accessibility Guidelines (WCAG) defined by the W3C (World Wide Web Consortium)NoNo
Notes
YesYesOtherOther

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TrainingKempsLegal FilesLegal ServerPika CMSPractice MgrTime
Ongoing training services are offered for new users and follow-up training for existing usersYesYes
Notes
YesYesOtherOther
Collateral training materials are provided i.e. (participants’ guides, workbooks and training aides)for use in both the initial training and for ongoing referenceYesYes
Notes
YesNoOtherOther
Training options include the use of technology enhanced training such as computer-based or video-based trainingYesYes
Notes
YesNoOtherOther
Initial training is provided during the initial installation and implementationYesYes
Notes
YesPartial
Notes
OtherOther
Information offered via website, community forums, or users groupsYesYes
Notes
YesYesOtherOther

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Product Purchase/LicensingKempsLegal FilesLegal ServerPika CMSPractice MgrTime
Customization services are availableYesOtherOtherOtherOtherOther
CMS is offered for purchase or licensingYesYes
Notes
YesYesOtherOther
Vendor has a policy on software upgradesOtherYes
Notes
YesYesOtherOther

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Application Hosting, Backup, and RecoveryKempsLegal FilesLegal ServerPika CMSPractice MgrTime
Backup and recovery services are offered as part of the hosting solutionYesNo
Notes
YesYes
Notes
OtherOther
Data conversion services are offeredYesYes
Notes
YesYesOtherOther
Application hosting services are offeredYesNoYesYesOtherOther
The CMS accommodates a maximum number of users at any giving timeYesNo
Notes
YesYesOtherOther
Security services are offered as part of the hosting solutionYesNo
Notes
YesYes
Notes
OtherOther

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